Set up a walkthrough

Public sector contracts are their own language. AviChat speaks it.

Acting pay, step increases, standby, layoff and bumping rights. Members ask in plain language, from the yard, the office or the depot, and get the answer from your agreement with the article cited.

Set up my walkthrough See sample questions

Custom-built for each union, the same way we build for North America’s largest aviation unions.

Questions public sector members actually ask

In the truck between sites, at a desk, or on a break. Every answer points to the clause it came from.

  • “I’m covering a higher classification this week. Do I get acting pay?”

    Yes, after one full shift in the higher classification, you’re paid at that classification’s rate for all hours worked in it.

    Art. 19.03 · Acting Pay

  • “I’m on standby this weekend. Am I paid if they never call me in?”

    Yes. Standby pays a flat amount for each day you’re on call, whether or not you’re called out. Call-out hours are paid on top.

    Art. 22.02 · Standby Pay

  • “How much notice am I owed before a layoff?”

    60 calendar days’ written notice, and bumping rights apply by seniority within your classification series.

    Art. 27.01 · Layoff Notice

  • “When does my next step increase kick in?”

    On your anniversary date, after twelve months of service at your current step.

    Art. 18.04 · Step Progression

  • “How long do I have to file a grievance?”

    10 working days from when you knew of the issue. Filing is a step to take with your steward. They’ll want the details, and the clock matters.

    Art. 9.02 · Grievance Procedure

  • “Can they move me to a different worksite permanently?”

    Your agreement doesn’t settle this one. AviChat won’t guess. Your steward can tell you how the local handles permanent transfers.

    Referred to your steward

Sample questions and answers, for illustration. Your setup answers only from your own agreement.

For members: How to File a Grievance (and the Deadlines That Matter) and The Union Grievance Procedure, Explained Step by Step, which covers the federal public service grievance levels and adjudication

Built for the way public service works

Public sector agreements are detailed, and members are spread across many worksites. Here is how AviChat fits.

  • Members work across many sites.

    The yard, the office, the depot, the field. Every member gets the same cited answer from the same agreement, wherever they are.

  • Classifications, grids and steps.

    Acting pay, step increases and bumping rights turn on exact language and pay tables. AviChat answers from that language and cites it.

  • Layoffs and reassignments move fast.

    When notice periods and bumping rights matter, members can check the rule before the meeting, not after it.

  • Grey areas get your officers’ call.

    Where language could be read two ways, your officers decide what AviChat says, and when it sends a member to a steward.

See what members are asking about

Leadership sees topics, never names. Spot the issues that come up across worksites, plan member education, and take real data into bargaining.

Built by our engineering team around your agreement, approved by your officers, and live in three to four weeks. See how it works →

Questions your counsel will raise

When the employer is a government, independence matters more, not less. AviChat answers to the union alone.

Download the security overview (PDF) Read the full security page →

  • No line back to the employer

    The ministry, municipality or agency has no access, no visibility and no relationship with AviChat. The subscription belongs to the union, and the employer receives no reports, logs or usage data.

  • The union’s records, in your country

    Your agreement is stored, and every answer is generated, on servers in your union’s country. The data belongs to the union and is never used to train outside systems.

  • Every worksite, no names

    Leadership sees which topics come up across the yard, the office and the depot, never who asked. Member identity is encrypted and kept apart, used only for legal verification.

  • Exit on the union’s terms

    If you leave, the union downloads its data within 30 days, and we delete our copies and certify the deletion. $5 million in technology errors and omissions and cyber coverage stands behind the service.

Put your collective agreement in every member’s pocket.

Set up my walkthrough

Fifteen minutes with our team. Bring the messiest article in your agreement, and anyone you like. If your agreement isn’t a fit, we’ll say so.

Not the decision-maker? Get the kit to take to your local →